After placing your order, you'll receive a confirmation e-mail. This means we've received your order in our system and pre-authorised your card for the purchase.
We aim to dispatch orders the same day they are ordered but this is not guaranteed.
If your item is available for immediate shipment, we'll process the charges and dispatch your order - we'll notify you when your item has been fulfilled. If you have not received fulfilment notification within 3 working days please contact us.
If your item is on backorder or unavailable, we will notify you via email and give you the expected date the item will be back in stock.
FREE Delivery on Orders over £150
If your order is more than £150 you're eligible for free shipping to mainland UK. We charge £8.99 for delivery on all orders under £150.00.
All fees are clearly marked throughout the checkout process and you can calculate shipping costs on the cart page.
We deliver small items to most of Europe. International deliveries can take up to 8 working days.