30 Day Money Back Guarantee
You have 30 days from the delivery date to return an item for a full refund. To qualify for this, we ask that you ensure the item is unused, in its original packaging, uninstalled, and suitable for resale.
Please contact our customer care team to arrange a return.
When sending your item back to us, please ensure you do not write or stick anything on the product box itself.
Please note that we do not cover the cost of returning unwanted goods. We reserve the right to enforce a 25% restocking fee for some unwanted items.
90 Day Exchange
After the 30 day returns period, you can still exchange your product for something else up to 90 days after the delivery date.
We can't offer a monetary refund, but we'll be happy to take your unused, uninstalled, boxed items back as a credit against an alternative on our site.
Simply call us, or let our customer care team know, and we'll be happy to assist.
Right to Cancel
Under UK law, you have 14 days upon delivery to cancel the order and a further 14 days to return the item.
Within 6 months of the order, the item will be repaired if possible or replaced.
However, all our products fall under manufacturers warranties and can be repaired or replaced up to 15 years - please check with us the length of warranty for an item if you are unsure.